A process that lives in one person’s head stops when that person goes on holiday. We move sales, operations and the flow of information into one system matched to your company.
Key processes rely on employees’ memory, spreadsheets and emails. At a small scale that is enough. As customers, orders and team members are added, errors and delays appear, and decisions lack reliable data.
We map the processes and identify the activities that can be automated or simplified. Then we implement a system (custom-built or based on an existing platform) with roles, permissions and a workflow that match the structure of the company.
Among other things, we automate notifications, document generation, task assignment and data exchange with other systems.
The technology depends on whether the system is built from scratch or extends an existing platform. An example set:
A public website with its own online booking and payment system. Behind it, an internal platform on which the network runs bookings, work schedules, the warehouse and the call centre.
Crazy Carts sp. z o.o.
View case studyIt depends on the process. If an off-the-shelf tool covers the need, we recommend implementing and integrating it. A custom system makes sense when the process is unusual or gives the company its advantage.
Yes. We usually start with the one process where manual work costs the most. We add further modules once it is running.
Data migration is part of the implementation. We put the data in order, import it and verify it before the system goes live.
At the analysis stage we establish a baseline, for example the time taken to handle a request or the number of manual steps. We compare the result after implementation against that baseline.
Point to the process that takes up most of your team’s time. We will check what can be automated in it.
